Terms and conditions

1. Who enters into a contract with whom here

These terms apply to all contracts between Antragscenter, owner Ercan Ayyildiz, Am Hüttenhof 7, 50170 Kerpen (below “we”) and the person who buys a form set (below “you”).

You enter into the contract as a consumer or as a business. Where that makes a difference, it is stated expressly.

2. What you get

We offer help with filling in forms. You answer questions in your language; from that comes a set of official forms with your answers entered in the right place. You receive this set as a PDF to download.

The service consists of transferring your details into the official forms — no more and no less. What you enter is up to you.

3. What we expressly do not do

So that no expectation arises here that we cannot meet, this point is stated this plainly:

• We are not an authority and do not belong to any authority.
• We do not give legal advice or tax advice. We are not lawyers and not a tax practice.
• We do not look at whether you are entitled to a benefit, and we do not tell you so.
• We say nothing about how the authority will decide. Your application is decided solely by the responsible body.
• We do not submit anything for you and do not send anything to an authority.
• We do not represent you before the authority and do not accept post on your behalf.

4. What you do yourself

After the purchase you print out the set, sign it by hand and hand it in at the responsible body yourself, or send it there. Which body that is and what has to be attached is at the end of your application, in the instructions.

You are responsible for your details being correct and complete. We enter what you have written; we do not change it and do not add to it.

Check the finished set before you send it off. Before the purchase we show you your details once more in an overview.

5. Version of the official forms

Official forms are changed by the bodies that issue them, sometimes without notice. With every set we therefore also supply the version of the official forms used.

We do not promise that an official form is still the current one on the day you hand it in. If a body requires a newer official form, that is not a defect in our service. We make an effort to follow changes promptly.

6. How the contract comes about

What is shown as you go along is not yet an offer. You make your offer by ticking the three boxes and pressing the buy button. The contract comes about when payment is confirmed and we make the set available to you.

There is no customer account. You do not have to register and do not have to choose a password.

7. Price and payment

The price is on the page before the purchase and is broken down. It is a one-off payment. There is no subscription, no follow-up cost and no automatic renewal.

All prices include statutory turnover tax, where it applies.

Payment is handled by our payment service provider. Their page shows which payment methods are possible. We do not see payment details.

8. Provision and download period

Once payment is confirmed we produce the set and make it available to download. Within 48 hours you can download it as often as you like. After that we delete the file.

Download the set and save it. After the 48 hours have passed we cannot restore it — by then we have already deleted your details.

You can also delete the set yourself early at any time. There is a button for it on the collection page.

9. If something is wrong

If the set does not carry your details, or does not carry them correctly, that is a defect in our service. Get in touch with us; we will provide the set correctly or refund the price.

It is not a defect if the authority decides differently from what you expected, or if it asks for further documents. We have no influence over that, and we promise nothing about it.

10. Liability

We are liable without limit for intent and gross negligence, and for damage arising from injury to life, body or health.

For simple negligence we are liable only where a duty has been breached that you may rely on being met and that is essential to carrying out the contract. In that case liability is limited to the foreseeable damage typical of the contract.

Claims under the Product Liability Act remain unaffected.

11. Withdrawal

If you are a consumer, you have a right of withdrawal. The details, and the conditions under which it lapses, are in the withdrawal instructions.

12. Final provisions

German law applies. If you are a consumer, the mandatory consumer protection rules of your country of residence remain unaffected.

Should any provision be invalid, the rest remain in force.

13. Language versions

The language of the contract is German. If you read these terms in another language, that is a translation for your understanding — the German version is binding.

This is not small print but the reason this service exists at all: the official form goes to a German body in German, and German law applies. If a translation suggests something other than the German text, the German text applies — and we ask you to point out the place so that we can put it right.